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  1. Free shipping on all UK orders

Shipping policy

We move fast, but we respect the process. Below is the intelligence regarding how gear moves from our HQ to your rotation.

1. PROCESSING TIME (THE WARM UP)

Orders are processed pending item availability and credit card verification.

  • In-Stock Goods: Dispatched within 1-4 business days.

  • Drop / Pre-Order Items: Please refer to the specific timeline on the product page. Because we operate on a limited-run model to reduce waste, pre-order windows generally require 3-4 weeks for production and fulfillment.

Note: If your order contains both in-stock and pre-order items, the entire order will ship once the pre-order gear is ready. We do not split shipments.

2. DOMESTIC SHIPPING (UK)

  • Standard Tracked: 2-4 Business Days.

  • Express: 1-2 Business Days.

  • Free Shipping: Available on all orders.

3. INTERNATIONAL OPERATIONS

We ship globally. The road is long, and we cover all of it.

  • Europe: 5-7 Business Days.

  • Rest of World (USA, AUS, ASIA): 7-14 Business Days.

// CRITICAL INTEL REGARDING CUSTOMS: International orders may be subject to import duties and taxes (VAT) once the shipment reaches your destination country. Endurance Dept. is not responsible for these charges if they are applied. They are the responsibility of the customer. We recommend checking with your local customs office before ordering if you are unsure.

4. TRACKING & VISIBILITY

Once your order has left the Department, you will receive a Dispatch Confirmation email containing your tracking number.

  • Allow 24 hours for the carrier to update the tracking status.

  • If you don't see movement after 48 hours, contact us.

5. LIABILITY & LOST GOODS

Once a package has been handed to the carrier, Endurance Dept. is no longer responsible for lost or stolen packages.

  • Please ensure your delivery address is secure.

  • If a package is marked "Delivered" but is missing, please contact the carrier directly with your tracking number to file a claim.

6. RETURN TO SENDER

If a package is returned to our HQ due to an incorrect address provided at checkout, the customer will be responsible for the cost of re-shipping. Double-check your coordinates.

For all enquiries please contact info@endurancedept.com

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